In order to be able to solve your request as directly and quickly as possible, we use an appointment booking system for telephone consultation and technical support. This allows you to book a convenient time for you.
You experience problems using BarcodeOCR?
Please only send us documents that are not confidential and do not contain any personal data! You can black out the information before sending it with a PDF editor, or cover confidential content while scanning.
You can check your maintenance, as well as extend or renew your contract, within the license portal. Please note, that we offer technical support only for customers with a valid maintenance contract.
Please contact us per mail or by telephone. We offer support in English and German only.